Whose fault is it anyway? Why voucher codes have gotten such a bad name

Consumers love them. The feeling of bagging their purchase at a lower price undoubtedly releases the feel-good hormone, oxytocin. Publishers see them as the difference between converting a customer or seeing a sale attributed elsewhere. They’ve become a visceral behaviour associated with online shopping. Yet code usage, particularly in online marketing, still antagonises brands with its influence over the conversion.

When you ask someone who works in digital marketing what...