Matt Moorut, Author at Marketing Tech News https://www.marketingtechnews.net Digital Marketing News: customer experience, social, mobile marketing Tue, 16 Mar 2021 11:36:13 +0000 en-GB hourly 1 https://www.marketingtechnews.net/wp-content/uploads/sites/6/2020/09/marketing-icon-60x60.png Matt Moorut, Author at Marketing Tech News https://www.marketingtechnews.net 32 32 Gartner: How is digital commerce changing the face of customer experience? https://www.marketingtechnews.net/news/2021/mar/16/gartner-how-is-digital-commerce-changing-the-face-of-customer-experience/ https://www.marketingtechnews.net/news/2021/mar/16/gartner-how-is-digital-commerce-changing-the-face-of-customer-experience/#comments Tue, 16 Mar 2021 11:35:52 +0000 http://marketingtechnews.net/?p=106839 There was a time when digital commerce meant static storefronts. Back then, if you were to purchase from a business, you’d almost definitely have spoken to someone along the way – either face-to-face or over the phone. Perhaps it was the cashier at your local grocery or the account manager at your local bank. You... Read more »

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