CRM Archives - Marketing Tech News https://www.marketingtechnews.net/categories/crm/ Digital Marketing News: customer experience, social, mobile marketing Sat, 17 Feb 2024 15:44:05 +0000 en-GB hourly 1 https://www.marketingtechnews.net/wp-content/uploads/sites/6/2020/09/marketing-icon-60x60.png CRM Archives - Marketing Tech News https://www.marketingtechnews.net/categories/crm/ 32 32 Digital Marketing Institute launches AI in Digital Marketing course to plug AI skills gap  https://www.marketingtechnews.net/news/2024/feb/20/digital-marketing-institute-launches-ai-in-digital-marketing-course-to-plug-ai-skills-gap/ https://www.marketingtechnews.net/news/2024/feb/20/digital-marketing-institute-launches-ai-in-digital-marketing-course-to-plug-ai-skills-gap/#respond Tue, 20 Feb 2024 08:43:00 +0000 https://www.marketingtechnews.net/?p=109420 The Digital Marketing Institute (DMI), a provider of Digital Marketing Certification, has launched its first Artificial Intelligence (AI) in Digital Marketing course, following overwhelming demand from marketers.  The decision to launch the course comes following DMI’s latest Membership Survey in 2023, which found AI to be the top skill members are looking to develop over... Read more »

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]]> https://www.marketingtechnews.net/news/2024/feb/20/digital-marketing-institute-launches-ai-in-digital-marketing-course-to-plug-ai-skills-gap/feed/ 0 Two thirds of SMEs have no marketing plan https://www.marketingtechnews.net/news/2024/jan/31/two-thirds-of-smes-have-no-marketing-plan/ https://www.marketingtechnews.net/news/2024/jan/31/two-thirds-of-smes-have-no-marketing-plan/#respond Wed, 31 Jan 2024 11:00:16 +0000 https://www.marketingtechnews.net/?p=109391 After a long period of economic stagnation, a study of almost 2,000 decision-makers has found that 67% of businesses have no marketing action plan, and more than half don’t even have a business plan.  The Marketing Maturity Report, by The Marketing Centre, asked people from hundreds of small and medium-sized businesses across the UK to... Read more »

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]]> https://www.marketingtechnews.net/news/2024/jan/31/two-thirds-of-smes-have-no-marketing-plan/feed/ 0 itsu picks TMW Unlimited as new CRM agency https://www.marketingtechnews.net/news/2023/nov/16/itsu-picks-tmw-unlimited-as-new-crm-agency/ https://www.marketingtechnews.net/news/2023/nov/16/itsu-picks-tmw-unlimited-as-new-crm-agency/#respond Thu, 16 Nov 2023 08:46:25 +0000 https://www.marketingtechnews.net/?p=109250 itsu has appointed TMW Unlimited, part of UNLIMITED, as its new CRM partner – the first time the brand has appointed an external CRM creative agency. The company, which sells Asian-inspired, healthy food, recently reported record monthly revenues, 73% growth in year-on-year restaurant sales and a record number of restaurant openings. TMW Unlimited will begin... Read more »

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]]> https://www.marketingtechnews.net/news/2023/nov/16/itsu-picks-tmw-unlimited-as-new-crm-agency/feed/ 0 1 in 3 customer service agents may quit soon https://www.marketingtechnews.net/news/2023/nov/01/1-in-3-customer-service-agents-may-quit-soon/ https://www.marketingtechnews.net/news/2023/nov/01/1-in-3-customer-service-agents-may-quit-soon/#respond Wed, 01 Nov 2023 09:53:54 +0000 https://www.marketingtechnews.net/?p=109210 Two-thirds of customer service agents report that their job is as difficult or more difficult than it was a year ago. More than one in four agents say they are unhappy in their roles, and one in three is considering quitting in the next year. This is according to research carried out by the Call... Read more »

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]]> https://www.marketingtechnews.net/news/2023/nov/01/1-in-3-customer-service-agents-may-quit-soon/feed/ 0 Digital marketing skills show positive growth but sector demands outpace professional development  https://www.marketingtechnews.net/news/2023/oct/24/digital-marketing-skills-show-positive-growth-but-sector-demands-outpace-professional-development/ https://www.marketingtechnews.net/news/2023/oct/24/digital-marketing-skills-show-positive-growth-but-sector-demands-outpace-professional-development/#respond Tue, 24 Oct 2023 14:09:58 +0000 https://www.marketingtechnews.net/?p=109205 Core digital skills marketers rely on have improved but that the growing demands of new and evolving technologies are contributing to a skills gap across the majority of industries.  This is according to research published by the training body Target Internet, in association with the Chartered Institute of Marketing (CIM). This year’s report analyses data... Read more »

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]]> https://www.marketingtechnews.net/news/2023/oct/24/digital-marketing-skills-show-positive-growth-but-sector-demands-outpace-professional-development/feed/ 0 HubSpot CRM introduces AI-powered tools to boost productivity https://www.marketingtechnews.net/news/2023/mar/08/hubspot-crm-introduces-ai-powered-tools-to-boost-productivity/ https://www.marketingtechnews.net/news/2023/mar/08/hubspot-crm-introduces-ai-powered-tools-to-boost-productivity/#respond Wed, 08 Mar 2023 09:33:26 +0000 https://www.marketingtechnews.net/?p=108743 HubSpot, the customer relationship management (CRM) platform for scaling companies, today announced the launch of two new tools powered by artificial intelligence (AI) – content assistant and ChatSpot.ai – to help its customers save time while creating better connections with their audiences. The introduction of content assistant and ChatSpot.ai builds on HubSpot’s earlier investments in AI including conversation intelligence,... Read more »

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]]> https://www.marketingtechnews.net/news/2023/mar/08/hubspot-crm-introduces-ai-powered-tools-to-boost-productivity/feed/ 0 ClickUp and HubSpot form strategic partnership https://www.marketingtechnews.net/news/2022/nov/21/clickup-and-hubspot-form-strategic-partnership/ https://www.marketingtechnews.net/news/2022/nov/21/clickup-and-hubspot-form-strategic-partnership/#respond Mon, 21 Nov 2022 11:33:05 +0000 https://www.marketingtechnews.net/?p=108531 ClickUp, a productivity platform that brings work together in one place, and HubSpot, a customer relationship management (CRM) platform for scaling companies, have teamed up to help customers create more efficient workflows and better collaborate across teams. By bringing together ClickUp’s and HubSpot’s powerful capabilities, stakeholders throughout the customer lifecycle benefit from increased productivity and... Read more »

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]]> https://www.marketingtechnews.net/news/2022/nov/21/clickup-and-hubspot-form-strategic-partnership/feed/ 0 Outsystems enables Sodexo Engage to better deliver customer rewards https://www.marketingtechnews.net/news/2022/aug/22/outsystems-enables-sodexo-engage-to-better-deliver-customer-rewards/ https://www.marketingtechnews.net/news/2022/aug/22/outsystems-enables-sodexo-engage-to-better-deliver-customer-rewards/#respond Mon, 22 Aug 2022 08:23:35 +0000 https://www.marketingtechnews.net/?p=108331 OutSystems, a specialist in high-performance application development, has revealed that Sodexo Engage has deployed its platform to deliver a robust and secure, fully managed service for its public sector customers, in just 12 weeks. The future-proof platform allows public sector customers of Sodexo Engage to offer both eVouchers and Bulk Voucher Cheques to their employees via desktop... Read more »

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]]> https://www.marketingtechnews.net/news/2022/aug/22/outsystems-enables-sodexo-engage-to-better-deliver-customer-rewards/feed/ 0 monday.com launches monday sales CRM https://www.marketingtechnews.net/news/2022/aug/03/monday-com-launches-monday-sales-crm/ https://www.marketingtechnews.net/news/2022/aug/03/monday-com-launches-monday-sales-crm/#respond Wed, 03 Aug 2022 09:55:33 +0000 https://www.marketingtechnews.net/?p=108299 monday.com, a work operating system (Work OS) where organisations of any size can create the tools and processes they need to manage every aspect of their work, has introduced monday sales CRM. The solution is described as a fast, intuitive and fully customisable customer relationship management (CRM) system built to unify all customer processes under... Read more »

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]]> https://www.marketingtechnews.net/news/2022/aug/03/monday-com-launches-monday-sales-crm/feed/ 0 How Cortech Developments improved customer journeys by taking its CRM to the cloud https://www.marketingtechnews.net/news/2021/dec/08/how-cortech-developments-improved-customer-journeys-by-taking-its-crm-to-the-cloud/ https://www.marketingtechnews.net/news/2021/dec/08/how-cortech-developments-improved-customer-journeys-by-taking-its-crm-to-the-cloud/#respond Wed, 08 Dec 2021 19:53:00 +0000 https://marketingtechnews.net/?p=107728 Established in 1992, Cortech Developments is a privately owned, premier provider of software integration solutions for smarter building, fire, and security systems. The company offers software development and management systems across the globe, working with building owners, consultants, integrators, and manufacturers to maximise safety and efficiency. The problem: Cortech Developments has been integrating systems for... Read more »

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